Privacy policy

Last updated: 29 October 2026

This Privacy Policy describes how Videxu ("we", "us" or "our") collects, uses and discloses your personal information when you visit our website, make a purchase or otherwise communicate with us.

Information We Collect

We may collect the following personal information:

  • contact details, such as your name and email address;
  • order information, such as the products you purchase, your billing address and payment confirmation;
  • information you provide when placing an order or contacting us;
  • device and usage information, such as your IP address and browser type, collected through cookies and similar technologies.

Payment card details are processed by our payment providers and are not stored by us.

How We Use Your Information

We use your personal information to:

  • provide and deliver the products and services you order;
  • process payments and manage your orders and subscriptions;
  • communicate with you and provide customer support;
  • send you marketing communications where permitted by law (you may opt out at any time);
  • maintain the security of our website and prevent fraud;
  • comply with our legal obligations.

Cookies

We use cookies and similar technologies to operate our website and understand how it is used. You can control cookies through your browser settings.

Sharing Your Information

We do not sell your personal information. We may share it with service providers that help us operate our business, such as payment processors, and where required by law.

Data Retention

We retain your personal information for as long as necessary to provide our services and to comply with our legal obligations.

Your Rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its processing, and to withdraw your consent. To exercise these rights, please contact us at support@videxu.com.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

Children's Privacy

Our services are not directed to anyone under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@videxu.com.